Your cart

Shipping policy

Courier Charges Within New Zealand

  • FREE Shipping on orders over $70
  • Metro $5
  • Rural $11
  • We dont charge extra for dangerous goods however the delivery is Economy and will be on a 2 day service and can take longer for dangerous goods

We use:

  • Courierpost
  • NZ Post

Delivery targets:

  • We aim to dispatch your order the same day if placed before 2pm, or after receiving your payment via internet banking. During public holidays and weekends, parcels are sent the next available working/business day. Also, payments made via Internet transfer on the weekend, will generally show in our account Tuesday morning.
  • Small Parcels are targeted for Overnight delivery.
  • Rural, Larger & Dangerous goods (ie: Aerosols) may take 1-3 days.
  • Parcels may also take longer on public holidays and weekends or rural deliveries.
  • Parcels sent on Fridays are delivered on Monday. There no Saturday deliveries.

Signature Required / Non Signature Required:

  • We use a Signature Required service as our standard service. This means that the courier will need a Signature Required on delivery so someone must be available to receive. If you are not available, they will leave a 'Card to Call' so you can arrange re-delivery. There is also multiple options for parcel redirection.
  • If you would prefer your package to be sent NON SIGNATURE REQUIRED, please note NON SIGNATURE REQUIRED or ATL in your delivery instructions in capital letters. This will mean you will not need to be home to sign for your package. The courier will leave your package in a safe place. (ATL) orders at the address provided, whether attended or not. You also release Annalisa's Hair Studio from all liability if an incorrect address is supplied or a parcel is stolen from your property after delivery.
  • If the courier does not believe there is a safe place to leave the package, they will leave a 'Card to Call' so you can arrange re-delivery.
  • Notes in your delivery instructions may or may not be followed by the courier. We can not guarantee that instructions will be followed to the letter. In particular, our courier will not call in advance to arrange delivery at a specific time.

All orders dispatched receive a shipping confirmation email with a tracking number. All parcels can be tracked unless otherwise stated.